|
Post by craigrj on Oct 29, 2017 8:03:58 GMT -5
Of the new Experiences, this is the one I wanted. I had been putting it off 'til I looked at my end-of-month budget numbers... today. First World Problems and all that, but yes, this was the one I particularly wanted out of all the new ones and I actually juggled the budgets and pre-ordered it. If I lose it, well I'd be more annoyed than Todd currently is about CnC....
|
|
|
Post by thegenii on Oct 29, 2017 11:01:48 GMT -5
Tres bizzare!
|
|
|
Post by professor on Oct 30, 2017 11:09:30 GMT -5
They may have pulled it from the site, but they haven't yet pulled it from my orders. I'm not sure what to make of that. I wish we knew the reasons for why they pulled it. If it was because they couldn't guarantee quality of product, what does that say for those of us that already ordered it?
I think they hurt themselves when they pull these blitzes and release multiple items at the same time (especially when they offer limited time incentives for them).
|
|
|
Post by thegenii on Oct 30, 2017 11:16:02 GMT -5
I'm still waiting for the re-release of The Vulcan Tooth!
|
|
|
Purchased
Oct 31, 2017 7:53:30 GMT -5
via mobile
Post by chrisu on Oct 31, 2017 7:53:30 GMT -5
And it's canceled!
|
|
|
Purchased
Oct 31, 2017 8:00:15 GMT -5
via mobile
Post by mjws12 on Oct 31, 2017 8:00:15 GMT -5
MPC cancelled this experience now, this sucks I really wanted this one!!!
|
|
|
Purchased
Oct 31, 2017 8:11:42 GMT -5
via mobile
Post by professor on Oct 31, 2017 8:11:42 GMT -5
Yup. There's the official cancellation.
I wonder what makes their criteria for sub-par.
|
|
|
Post by wortelboer on Oct 31, 2017 8:43:39 GMT -5
Since they didn't tell us publicly why they cancelled the Experience, can someone please share the cancellation email they received?
|
|
|
Post by craigrj on Oct 31, 2017 9:18:14 GMT -5
Hello Craig, As one of the enthusiastic first to pre-order Cold Signal, it saddens me to have to inform you that we have decided to cancel this experience. As you are probably aware, this intriguing experience was scheduled to ship in the Spring of 2018. Unfortunately, as certain components were being developed, we came to realize that it will not live up to our high standards. As it is always our objective to surprise and delight our customers, we honestly believe it preferable to pull Cold Signal now rather than deliver a subpar product. As a result, I have cancelled and refunded the full amount of your purchase. I deeply regret having to contact you under these circumstances, and fully understand that this news may be met with disappointment Craig. For this reason, I have gone ahead and placed a credit of $25 in your membership account as a small token of our appreciation for your patience and understanding. This credit can be used toward the purchase of anything on our website and has no expiration. Rest assured that the Curator and the Interns are feverishly working away on new products for your future enjoyment! Of course, should you have any further questions, comments, or concerns, about this or anything else, one of our caring concierges will be delighted to help however possible Kind regards, The Concierge
|
|
|
Post by wortelboer on Oct 31, 2017 9:21:29 GMT -5
Hello Craig, As one of the enthusiastic first to pre-order Cold Signal, it saddens me to have to inform you that we have decided to cancel this experience. As you are probably aware, this intriguing experience was scheduled to ship in the Spring of 2018. Unfortunately, as certain components were being developed, we came to realize that it will not live up to our high standards. As it is always our objective to surprise and delight our customers, we honestly believe it preferable to pull Cold Signal now rather than deliver a subpar product. As a result, I have cancelled and refunded the full amount of your purchase. I deeply regret having to contact you under these circumstances, and fully understand that this news may be met with disappointment Craig. For this reason, I have gone ahead and placed a credit of $25 in your membership account as a small token of our appreciation for your patience and understanding. This credit can be used toward the purchase of anything on our website and has no expiration. Rest assured that the Curator and the Interns are feverishly working away on new products for your future enjoyment! Of course, should you have any further questions, comments, or concerns, about this or anything else, one of our caring concierges will be delighted to help however possible Kind regards, The Concierge Thank you.
|
|
|
Post by thegenii on Oct 31, 2017 10:42:08 GMT -5
Well, that's $250 bucks available for Christmas presents!
|
|
|
Post by chrisu on Oct 31, 2017 11:40:44 GMT -5
Actually I'll late back "Who goes There?" A boardgame based on the book the Thing movies are based upon.
|
|
|
Post by distantsmoke on Oct 31, 2017 17:57:56 GMT -5
This is unfortunate. Of the three new experiences offered this is the one I was seriously considering shelling out money for. Too bad the Armchair Detective Company boxes are highly unlikely to arrive for Christmas. Now what will I do?
|
|
|
Post by thegenii on Oct 31, 2017 22:23:09 GMT -5
I can't even remember how long ago we paid for the Armchair Detective Company experiences. A year? More?
|
|
|
Post by craigrj on Nov 1, 2017 2:31:20 GMT -5
I can't even remember how long ago we paid for the Armchair Detective Company experiences. A year? More? July 2016 it funded....
|
|