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Post by neutronstar on Oct 18, 2018 8:25:14 GMT -5
Hmmm ... should I bail or wait. Well, I really wanted the experience, but I also needed my $300. I'm disappointed that I had to make the choice between the two. If you aren't strapped like me, you may want to hold out for the experience.
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Post by thegenii on Oct 18, 2018 8:54:17 GMT -5
Mine was double that amount!
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Post by billfelty on Oct 18, 2018 9:05:07 GMT -5
Do you really think they'll give those of us who signed on at the very beginning a refund? I thought the Indigogo mantra was that you're "buying into an IDEA, not an actual product". Their refund policy is pretty clear that you can't ask for one once the money has been given to the campaigner. Perhaps the Armchair people just feel bad and are willing to do it anyway? I'm VERY tempted to ask.
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Post by neutronstar on Oct 18, 2018 9:16:04 GMT -5
Do you really think they'll give those of us who signed on at the very beginning a refund? I thought the Indigogo mantra was that you're "buying into an IDEA, not an actual product". Their refund policy is pretty clear that you can't ask for one once the money has been given to the campaigner. Perhaps the Armchair people just feel bad and are willing to do it anyway? I'm VERY tempted to ask. I signed up at the very beginning. There is hope.
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Post by neutronstar on Oct 18, 2018 9:16:36 GMT -5
Mine was double that amount! Yikes !!
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Post by billfelty on Oct 22, 2018 13:55:21 GMT -5
Also requested (and received) a refund on the final two cases. No questions asked. I think they know that these cases - over two years and still not in production - may never come to fruition. Especially the Star-Crossed Scientists. It would have been great to own them but seeing as how I have lost all hope, I now feel better.
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Post by Todd on Oct 26, 2018 20:51:06 GMT -5
From today's update, it doesn't seem likely we'll have Druid's Catacombs before 2019.
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Post by dmikester on Oct 26, 2018 20:58:16 GMT -5
From today's update, it doesn't seem likely we'll have Druid's Catacombs before 2019. I am astonished that they've been working on a different product instead of the main two, and Star-Crossed Scientists continues to look like it won't happen. I requested my refund, and was in touch with Shelby Arnold earlier this week, but it's been crickets for several days and no refund. I'm starting to wonder if they have any money left.
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Post by dmikester on Oct 30, 2018 13:54:33 GMT -5
Just a quick update that I did receive my refund today. I had forgotten just how much money these were; my refund was for $350 for Druid's Catacomb and Star-Crossed Scientists!
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Post by flightoffancy on Oct 30, 2018 18:57:35 GMT -5
I requested a refund and received it today. I ordered the Kidnapped Crossworder and Druid's Catacomb bundle. My refund was for $135 for just the Druid's Catacomb. This was fair.
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Post by tanders on Oct 31, 2018 6:47:38 GMT -5
How have people gone about requesting a refund? Through Indiegogo or from the Armchair Site itself?
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Post by wortelboer on Oct 31, 2018 7:20:10 GMT -5
I requested a refund and received it today. I ordered the Kidnapped Crossworder and Druid's Catacomb bundle. My refund was for $135 for just the Druid's Catacomb. This was fair. Thanks for letting us know. I'm debating whether or not to ask for a refund too and I ordered the same as you did...nice to know what I would be getting back.
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Post by neutronstar on Oct 31, 2018 8:37:14 GMT -5
How have people gone about requesting a refund? Through Indiegogo or from the Armchair Site itself? I wrote Shelby Arnold directly.
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Post by dmikester on Oct 31, 2018 9:41:09 GMT -5
How have people gone about requesting a refund? Through Indiegogo or from the Armchair Site itself? I reached out via their Indiegogo page and Shelby Arnold got back to me fairly quickly. It's worth noting that I first tried using the contact us form on their website and didn't get a response.
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Post by tanders on Oct 31, 2018 14:35:35 GMT -5
Well, I contacted them today regarding the two puzzles that they haven't created yet. I hated having to do that since they really intrigued me. However, they totally ticked me off when they started creating new experiences without finishing up the last ones. The Crossword Puzzle box was well made but I can't justify my money being held in limbo much longer when I have more critical purchases to make.
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