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The Vault
Mar 13, 2018 9:56:29 GMT -5
via mobile
Post by thebardess on Mar 13, 2018 9:56:29 GMT -5
I emailed customer support about the new account/dead link issue, and they wrote back within a few days claiming to have fixed it for me...but I think they might have misunderstood the issue, perhaps, as it is definitely not fixed. In any case, I'll be continuing to pester them about it and will let you all know if I hear anything interesting in reply! Meanwhile, I emailed them a month and a half ago, and have yet to hear anything back...😠
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Post by banister on Mar 13, 2018 15:52:34 GMT -5
I emailed customer support about the new account/dead link issue, and they wrote back within a few days claiming to have fixed it for me...but I think they might have misunderstood the issue, perhaps, as it is definitely not fixed. In any case, I'll be continuing to pester them about it and will let you all know if I hear anything interesting in reply! Meanwhile, I emailed them a month and a half ago, and have yet to hear anything back...😠 I might send a new query to gently remind them? I've definitely had some waits for a response— but never that long!— and once I get someone's attention they have always been pleasant, extremely patient and helpful and really gone above-and-beyond to make sure the outcome is clear and desirable. In the meantime, I'll keep my fingers crossed for you that you hear back soon! *crosses fingers*
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Post by banister on Mar 14, 2018 11:02:29 GMT -5
For any new vault accounts having that confirmation link issue, I just received the following from Yorith at customer support offering two options to get your vault working: Firstly, write in asking for me. This may take a touch of time for me to get to them, but for those not technically savvy it may be the most straightforward method. Secondly, the confirmation links received in their emails (if I may use yours as an example) are formatted thusly: www.mysteriouspackage.com/users/confirmation?confirmation_token=[yourtoken]&missives=yesFor the Vault, they must be formatted as follows: mysteriouspackage.herokuapp.com/users/confirmation?confirmation_token=[yourtoken]&missives=yesSuccinctly, replace "www.mysteriouspackage" with "mysteriouspackage.herokuapp" in the URL to render access to attempt our Vault puzzle. As mentioned, this minor (but debilitating) copy issue will be remedied shortly. In the meantime, this solution should work, by and large. ~ and a small post-script: Ah, before I forget! Ensure the link they are attempting to reset from is FROM the herokuapp domain, lest they simply reset their shop password or get further 404 errors.
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Post by Geodus on Mar 14, 2018 11:08:24 GMT -5
I half suspect some dedicated and enterprising staff member just did this on their own, given the different URL.
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The Vault
Mar 27, 2018 13:07:08 GMT -5
via mobile
Post by karangela on Mar 27, 2018 13:07:08 GMT -5
In this morning’s email from the mpc there is a link to the Vault. I was able to open it and see my answers. But I had to use my old password.
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The Vault
Mar 27, 2018 13:11:37 GMT -5
via mobile
Post by karangela on Mar 27, 2018 13:11:37 GMT -5
I should clarify. The Vaults 1 and two just bore the message that I had entered the Vault. Only Vault 3 showed my answers.
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Post by Todd on Mar 27, 2018 15:53:48 GMT -5
I wonder if this means that they've fixed the issue with Registration on the Vault site?
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