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Post by badwolf on Sept 18, 2017 3:50:10 GMT -5
I was at the tax office this morning and: This has NEVER happened before. The Box was wrongly declared, like if someone did not know what they were doing. I have gotten all the other mailings with no problems whatsoever. I had to pay nearly 30€ (taxes plus service fee) extra. That makes the total amount for the box nearly 70€.
THIS IS MORE THAN SLOPPY. Taken together with the lost of quality of the boxes I am really pissed, which happens rarely, since a have a stoic character.
And sad. So sad
This may sound drastic, but somehow it feels to me, like the Curator has sold his soul. Sorry for the harsh words. I am just so so so so disapointed...
Edit: just clarified that it was not 30€taxes but taxes plus fee
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Post by Beckett on Sept 18, 2017 5:01:32 GMT -5
How did this happen? I have had my fair share of rather shoddy customs declarations from overseas vendors, but an invoice and a peek into the box were usually enough to pay only the correct taxes and duties. VAT should add up to a little less than eight euros for the box including shipping, which means you would have paid more than 100 % of its value in duties. Does the customs form say what exactly you paid for?
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Post by badwolf on Sept 18, 2017 6:04:50 GMT -5
Sending you a PM
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Post by badwolf on Sept 19, 2017 14:19:36 GMT -5
I contacted C&C and got a very concerned letter. They wanted me to send them a photo of the declaration to see, what went wrong (They had declared the box as a gift, but you can't do that when you're a company who sells stuff. Also the value was marked 20$, what would mean that it was taxfree, but the actual value had been higher, so taxes had to be paid). They asked me to tell you, if someone encountered a similar prolem, they'd like to hear from you.
Oh, and: they offered a refund for the money I had to pay extra.
I think that was a very nice gesture. :-)
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Post by Beckett on Sept 19, 2017 17:02:05 GMT -5
(They had declared the box as a gift, but you can't do that when you're a company who sells stuff. Also the value was marked 20$, what would mean that it was taxfree, but the actual value had been higher, so taxes had to be paid). Some international vendors offer to do this to save their customer some taxes an duties; sometimes it works, sometimes it does not. What I really, really, really would not recommend is lying to the customs officer when you are asked if this is really a gift or if you actually purchased the contents of the package. Because there is a word for trying to get out of paying taxes that you actually, legally have to pay, and it is not a nice word (and it comes with fines and/or prison time, although probably not the latter on the scale we are dealing with here).
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