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Post by hazelmerriweather on Dec 26, 2015 15:59:51 GMT -5
Some of us are eagerly awaiting an announcement of when the second catchup issues will be complete; that is to say, including the fourth issue. I humbly submit this note in hopes that a representative of our dear Curator might inform us on this matter.
Regards,
H. L. Merriweather
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Post by Todd on Dec 26, 2015 16:32:30 GMT -5
Welcome!
Unfortunately, to the best of my knowledge, no representatives of the Mysterious Package Company have created accounts on this forum yet. An email to the Curator is your best bet for any customer service questions of this nature.
But in my experience, shortly after each new issue goes out, we see two updates on the MPC website: The title and close date of the next issue in the subscription, and the update of the Catch-Up Kit to include the prior issue.
I know they are planning on getting the Inner Circle Membership Kits out the first week of January. If I were a gambling man, I wouldn't expect to see the updates until after these are in the rear-view mirror.
But that's guesswork at best. Again, customer service questions are best addressed directly to the Curator at curator@mysteriouspackage.com.
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Post by Todd on Jan 5, 2016 7:13:35 GMT -5
I noticed that the Catch-Up Kit Volume 2 has been updated to include the final issue now.
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Post by thegenii on Jan 5, 2016 21:40:58 GMT -5
Aside from writing The Curator, is there a known remedy to having purchased the second Catch-Up it while it still consisted of only three issues, and now wishing to complete it with the fourth issue?
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Post by Todd on Jan 10, 2016 8:20:01 GMT -5
Aside from writing The Curator, is there a known remedy to having purchased the second Catch-Up it while it still consisted of only three issues, and now wishing to complete it with the fourth issue? My first issue as a subscriber was the second issue of Volume 2. The Curator was kind enough to include the first issue of Volume 2 with my first issue, as at that time there was no Volume 2 catch-up. I would not be surprised to find that the curator is offering a similar courtesy to new subscribers who ordered the Volume 2 Catch-Up too soon, but I cannot speak for the MPC.
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Post by drrook on Jan 10, 2016 8:33:14 GMT -5
Yes he is . I have signed up for volume 3 and after emailing about my missing of the final issue of volume 2 he offered to include it in with my volume 3 first issue . It's great :-)
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Post by thegenii on Feb 29, 2016 0:03:23 GMT -5
I was able to solve the problem by writing to the Curator as well. All done very simply.
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