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Post by Katalia on Dec 22, 2020 9:57:17 GMT -5
Hey, does anyone have any advise on getting in touch with the folks at the boundless library? I moved a couple months ago and have been trying to reach them since to get my address changed.
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Post by Todd on Dec 22, 2020 10:11:09 GMT -5
Their contact email is alice@theboundlesslibrary.com.
Let me know if you don't hear back and we'll see what we can do to help you.
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Post by Katalia on Dec 22, 2020 10:31:47 GMT -5
Yeah I've emailed there, also to a support email and support thread. Last I emailed was November 28. I tried in August, October and November. The one I sent in August had 3 topics including my address change and they responded in October and addressed 2 of the topics, but not the latter. And I've had no response since. I'm trying to be patient, but seeing an email today about Feather in Dust starting in January, it seems like time is running out.
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Post by Todd on Dec 22, 2020 10:50:54 GMT -5
I've reached out to see if I can get in touch.
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Post by Katalia on Dec 22, 2020 11:05:45 GMT -5
Thank you, I really appreciate it!!
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Post by distantsmoke on Dec 30, 2020 17:09:54 GMT -5
Has anyone heard anything about the membership kits?
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Post by Todd on Dec 31, 2020 4:42:17 GMT -5
Has anyone heard anything about the membership kits? In Alice's 12/3 email, she said they'd be on their way February 1.
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Post by Katalia on Jan 22, 2021 8:18:55 GMT -5
I tried social media and got a pretty prompt response on Facebook.
Hi! You’ll be able to update your address on our site before we ship anything. We’ll announce when that’s available.
Just in case anyone is in a similar situation.
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