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Post by Todd on Mar 31, 2020 9:35:22 GMT -5
Dear Cardholders of The Boundless Library,
I’m going to break the illusion a little bit, because I think it’s important to be clear and direct when discussing customer service issues. There’s some bad news in this email, but also some very exciting, very good news.
In the last several weeks, the world has changed dramatically in the noble interest of saving lives and livelihoods of as many people as possible. All of us at The Boundless Library support this enveavour, and encourage you all to stay inside as much as possible in order to keep yourselves and others safe.
However, this has had a direct impact on our ability to meet deadlines for the products we’ve sold, including The Essential Cardholder, The Compleat Cardholder, and A Feather in Dust. We’re all working hard to make sure these things get finished as soon as possible, but the original deadlines we set simply are not achievable. Right now, I can’t even estimate new timelines with any accuracy, so I won’t even hazard a guess, but don’t worry: your products will ship as soon as we’re able to get them out the door.
This has also affected our ability to record podcasts in the studio we use, so while we have a few episodes ready to go, we’ve decided to postpone Borrowings for a little while until we can complete the episodes we want in the order we want to share them.
So, now for a little good news. We’re launching an additional story to help distract you a little, something somewhat more serialized, and in a format that may appeal to some of you old-timers among us. It will start online, and carry into physical objects as the world becomes more friendly. I hope you’ve been paying attention to Alice’s discussion of ⏱, because this story has already begun, you’re already an integral part of it, and you never even noticed.
The coming days, weeks, and months will see many new stories being shared from The Boundless Library, in many different ways. I hope they give you solace during this difficult time.
Yours very truly,
Tim Sullivan, Scott Emerson Moyle, Natalie Zina Walschots, Josef Beeby, David Kingsmill, and all the writers, actors, artists, and technicians working tirelessly behind the scenes to bring our stories to life.
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Post by Todd on Mar 31, 2020 9:38:57 GMT -5
Thank you, Tim. I hope everyone on both sides of the curtain is taking precautions to stay healthy in this unusual circumstance, where even an invisible microscopic inanimate object can become a mass murderer.
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Post by thegingerbarrister on Apr 1, 2020 1:48:31 GMT -5
Thank you, Sir. Please stay healthy. The products can wait. We will be here when we can all breathe comfortably within a six-foot radius.
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Post by thegingerbarrister on Apr 1, 2020 2:15:35 GMT -5
Are any of the signatories familiar to any of the old-school MPC crowd?
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Post by Todd on Apr 1, 2020 6:43:32 GMT -5
Are any of the signatories familiar to any of the old-school MPC crowd? No, but cyber-stalking them has piqued my anticipation.
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Post by Todd on Apr 1, 2020 7:59:35 GMT -5
For example, I'm looking forward to checking out Natalie's Interactive Fiction: philome.la/NatalieZed/a-gift-for-mother/index.htmlEdit: It's a short game. You're able to play through, exploring all options, fairly quickly. But what is striking to me is the subject matter of the game. What nightmares has Natalie endured! I feel an extra-long, extra-hot shower is in my future.
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Post by wortelboer on Apr 1, 2020 11:20:04 GMT -5
Many thanks for stepping out from behind the curtain to inform us. Greatly appreciated.
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Post by distantsmoke on Apr 2, 2020 6:54:46 GMT -5
Thank you very much sir! No problems waiting until production and shipping can happen safely for all concerned. Please have your staff take care during this difficult time.
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Post by wortelboer on May 23, 2020 15:13:29 GMT -5
So whatever happened to this? That was two months ago...and nothing. "We’re launching an additional story to help distract you a little, something somewhat more serialized, and in a format that may appeal to some of you old-timers among us. It will start online, and carry into physical objects as the world becomes more friendly. I hope you’ve been paying attention to Alice’s discussion of ⏱, because this story has already begun, you’re already an integral part of it, and you never even noticed." Did I miss something?
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Post by Todd on May 24, 2020 8:32:24 GMT -5
So whatever happened to this? That was two months ago...and nothing. "We’re launching an additional story to help distract you a little, something somewhat more serialized, and in a format that may appeal to some of you old-timers among us. It will start online, and carry into physical objects as the world becomes more friendly. I hope you’ve been paying attention to Alice’s discussion of ⏱, because this story has already begun, you’re already an integral part of it, and you never even noticed." Did I miss something? I've been spending some of my far-too-rare free time going back through the podcasts. I feel certain I've missed things. And this time, I'm trying to pay attention to the way time is referenced. I've tried applying some of my knowledge of books about time and time travel, I've looked into the clocks referenced in the earlier email. I keep feeling that, any moment now, I'll find that rabbit hole. But it's also a dire time in the real world, especially amongst those who make their living through artistic means. Our stages are dark across North America. No theater. No music. I can't be certain what sort of impact this has on the creative team behind the Boundless Library. If I were able to peer behind the curtain, what would I see? Would they have been dealing with infections themselves, or in loved ones? Have they lost friends or family? Have they lost their jobs? Right now I don't know what to make of things. My working theory is that the shushers have come back with a vengeance. They say time will tell, but in the Boundless Library, they hide from time.
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Post by distantsmoke on May 25, 2020 18:27:40 GMT -5
Just to add my two tokens worth to this, I think it behooves us to remember that manufacturing was pretty much shut down all over the country for at least a month. It takes time to set up equipment to produce a particular product. My grocery store is still limiting people to 1 package of TP per shopping trip. And it’s been 2 months! And I seriously doubt if anything Tim needs produced for our packages are considered essential. *** With that I fully understand that people want to hear from Tim or Alice, just to be reassured that when possible things will move forward. *** My personal opinion is that shutting down the entire country was a mistake.
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Post by wortelboer on May 29, 2020 10:52:59 GMT -5
Just to add my two tokens worth to this, I think it behooves us to remember that manufacturing was pretty much shut down all over the country for at least a month. It takes time to set up equipment to produce a particular product. My grocery store is still limiting people to 1 package of TP per shopping trip. And it’s been 2 months! And I seriously doubt if anything Tim needs produced for our packages are considered essential. *** With that I fully understand that people want to hear from Tim or Alice, just to be reassured that when possible things will move forward. *** My personal opinion is that shutting down the entire country was a mistake. The email was sent after everything closed down...he said what he would be doing online is not manufacturing related....he said what he would be doing like was posting stories online that would link up to objects later on when manufacturing was restored. I take into account that something may have happened with him or close family and friends...but in the course of two months, I would expect an explanation as to why he touted something he was going to give us and then never happened...even it was just a couple of words. He should not have said that he was going to do something if he was unsure it could be done. Just supremely disappointed that's all.
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Post by karangela on Jun 5, 2020 16:42:15 GMT -5
I sent a little note off to Alice asking if she and Tim and their families were in good health. This was the reply I got.
“We are all still doing well! Just regrouping and working to get new things out. I’d expect to hear news in the next couple of weeks!”
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Post by kas814 on Jul 3, 2020 14:41:22 GMT -5
So have we heard anything since the 31st email? I have tried to contact but have not gotten any response.
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Post by distantsmoke on Jul 10, 2020 18:07:19 GMT -5
I did find an article that said Toronto was supposed to come out of lockdown a couple weeks ago (article dated in late June). While being fully aware that “a couple of weeks” is pretty much equivalent to a nanosecond in the manufacturing world, some sort of base touching would be nice. *** Timmo can still do no wrong as far as I am concerned. Just saying.
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